Property Management KPIs You Should Be Tracking

Numbers don’t lie—if you’re not tracking, you’re guessing. We believe that successful property ownership is based on data, not assumptions.

That’s why we track key performance indicators (KPIs) that help landlords optimize returns, reduce inefficiencies, and identify growth opportunities.

Here are the metrics we never lose sight of:

1. Occupancy Rate: tells you how many units are filled versus vacants

2. Turnover Costs: Every time a tenant moves out, there are costs—repairs, cleaning, marketing, lost rent. 

3. Rent Collection Rate: It’s not just about charging rent—it’s about actually getting it. Tracking collection trends helps us spot late payers early and maintain predictable cash flow.

4. Average Days to Lease: Every empty day is money lost. This KPI tracks how fast we can take a vacant unit and get a qualified tenant in place.

5. Maintenance Response Times: Slow maintenance hurts tenant satisfaction and leads to bigger repair bills later.

Great property management isn’t just about fixing what’s broken—it’s about improving what works.